Privacy Policy – Cosy Haven
Effective Date: [07.01.2024]
At Cosy Haven Ltd, we are committed to protecting the privacy and security of your personal information. This privacy policy outlines the types of information we collect, how we use and safeguard it, and your rights in relation to this information.
1. Information We Collect:
a. Personal Information:
- We may collect personal information such as names, contact details, and payment information when making a reservation.
b. Booking Details:
- Information related to your reservation, including dates, duration, and accommodation preferences.
c. Communication:
- Correspondence with us, including emails, messages, and any feedback you provide.
2. How We Use Your Information:
a. Reservation and Accommodation:
- To process and manage your reservations and provide you with the booked accommodation.
b. Communication:
- To respond to your inquiries, provide assistance, and deliver important information related to your stay.
c. Marketing and Promotions:
- With your consent, we may use your contact information to send you promotional materials and updates about our services.
3. Information Sharing:
a. Third Parties:
- We may share your information with third-party service providers involved in facilitating your reservation and stay.
b. Legal Requirements:
- We may disclose your information if required by law or in response to a legal request.
4. Security Measures:
- We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Your Rights:
- You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.
6. Cookies:
- We may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
7. Changes to the Privacy Policy:
- We may update this privacy policy to reflect changes in our practices. Check our website for the latest version.
8. Contact Information:
- For any privacy-related inquiries or concerns, please contact us
By using our services, you consent to the terms outlined in this privacy policy.